Product Updates & Releases

What’s new in Circle Routes.

We ship continuous improvements to help your fleet plan faster, dispatch smarter, and keep every customer on-time.

v2026.08.3August 2026

💵 Cash on Delivery📱 Driver App⚡ Dispatch & Finance

Cash on Delivery (COD), Driver Change Calculator & Depot Cash Settlement

A complete end-to-end Cash on Delivery suite featuring driver cash collections, interactive cash change calculators, strict vs flexible policies, one-click depot cash handover reconciliation in Last Mile Pulse, and deep COD financial analytics.

Driver Cash Collection & Change Calculator

Drivers clearly see expected cash amounts on every stop and use an automatic change calculator helper to count customer notes and return accurate change.

Strict vs Flexible Collection Policies

Configure company-wide policies requiring exact payment collection before delivery completion or allowing partial collection with verified dispute reasons.

Cash Settlement in Last Mile Pulse

Dispatchers reconcile physical cash bags at the depot with one-click driver handover settlements, batch order verification, and comprehensive audit history.

COD Insights & B2B Shipper Remittance

Track fleet cash collection rates, driver cash-in-hand balances, customer shortages, and merchant remittance totals across Insights and the Shipper Portal.

v2026.08.2Late August 2026

📦 Returns & Debrief⚡ Dispatch Control📊 Insights

End-of-Day Driver Debrief, Return Clearance & RTO Analytics

A complete returns management workflow featuring depot scan stations, return clearance rules, one-click failed delivery reattempts, and comprehensive RTO reporting in Insights.

End-of-Day Debrief & Scan Station

Dispatchers can scan returned packages and customer pickups back into inventory in seconds, ensuring 100% parcel accountability before drivers leave.

Return-to-Depot Clearance Rules

Enforce return verification before route completion so no undelivered parcel or collected return is ever misplaced or forgotten.

1-Click Failed Delivery Reattempts

Instantly reschedule undelivered stops for next-day runs or reassign them to another driver directly from the debrief checklist.

Dedicated Returns & RTO Analytics

Track root-cause return reasons, driver return rates, and overall return-to-origin percentages in Insights to reduce delivery failures.

v2026.08August 2026

✨ Major Release🗺️ Route Solver⚡ Performance

AI Traffic Congestion & High-Density Route Optimization

A major upgrade to our core routing solver that models peak-hour road speeds and building-specific unloading durations for true-to-life delivery sequencing.

1,000+ Multi-Stop Solving in Under 2 Minutes

Plan high-volume delivery days across your entire driver fleet simultaneously without lag or spreadsheet headaches.

Building-Aware Unloading Durations

Smart service-time learning automatically factors in elevator delays for high-rise residential towers vs. quick villa drop-offs.

Time-of-Day Traffic Modeling

Route calculations now incorporate historical peak congestion patterns, producing significantly more accurate planned ETAs.

v2026.07July 2026

📦 New Feature📱 Driver App📊 Insights

Reverse Logistics, Collections & Return Pickups

Comprehensive reverse logistics workflows enabling fleets to schedule, dispatch, and track customer returns and supplier pickups alongside regular deliveries.

Combined Delivery & Collection Routes

Assign pickup requests to drivers on active routes to maximize vehicle utilization and eliminate empty return trips.

In-Cab Pickup Verification

Drivers can capture photo evidence, barcode confirmation, and customer sign-offs specifically tailored for return parcels.

Dedicated Reverse Logistics Analytics

Track collection completion rates, on-time pickups, and return reasons separately in the Insights dashboard.

v2026.06June 2026

💬 Customer Experience📲 WhatsApp

Branded Recipient Tracking & WhatsApp Alerts

Keep end-customers informed throughout the delivery journey with live map tracking links and automated WhatsApp arrival notifications.

Automated WhatsApp & SMS Notifications

Send real-time arrival updates and live tracking links directly to recipients without third-party app installations.

Custom Branded Tracking Portal

Showcase your company logo, contact numbers, and delivery instructions on a live tracking page with real-time driver ETA countdowns.

Drastic Reduction in Support Calls

Cut "where is my order" inbound inquiries by up to 80% with transparent, self-serve tracking for every recipient.

v2026.05May 2026

⚡ Dispatch Control📷 Barcode Scanner

Warehouse Dispatch Board & Scan-to-Load Mode

Streamline morning warehouse operations with barcode loading validation and real-time dispatcher intervention tools.

Scan-to-Load Package Verification

Warehouse teams can scan parcel barcodes with phone or Bluetooth scanners before vans leave, preventing misplaced packages.

Interactive Live Dispatch Board

Monitor active routes, driver speed, stop completion progress, and SLA risks on a unified real-time map.

Dynamic Mid-Route Reassignments

Easily transfer remaining stops between drivers on the fly to balance workload and prevent missed delivery windows.

v2026.04April 2026

📱 Mobile Experience🛡️ Proof of Delivery

Driver Mobile App Suite & Proof of Delivery (POD)

A streamlined Android driver app and iPhone mobile web experience featuring sequential route navigation, offline sync, and multi-modal proof of delivery.

1-Tap Navigation Handoff

Drivers can launch their next stop directly into Google Maps, Waze, or Apple Maps with full route sequencing preserved.

Comprehensive Proof of Delivery

Capture digital customer signatures, mandatory drop-off photos, barcode scans, and recipient delivery notes in seconds.

Full Offline Synchronization

Drivers working in underground parking or low-connectivity zones can complete stops offline; data automatically syncs when reconnected.

v2026.03March 2026

🔌 Integrations📄 CSV / API

1-Click E-Commerce & Systems Integrations

Connect order sources directly to your route planner with native Shopify, WooCommerce, Zapier, and developer REST API integrations.

Direct Shopify & WooCommerce Sync

Import new daily orders automatically and sync fulfillment statuses back to your e-commerce store upon delivery.

Flexible CSV / Excel Smart Mapping

Upload spreadsheets from any logistics system — our auto-column detector matches customer names, addresses, and time windows instantly.

Developer REST API & Webhooks

Build custom integrations with your ERP or OMS to programmatically dispatch orders and subscribe to delivery lifecycle events.

Have a feature request or need a custom workflow?

We work closely with fleet managers and dispatch teams to build software that matches real-world operations.

Book a 1-on-1 walkthrough Contact our team