Product
Everything your delivery operation needs in one platform
Plan routes on a map, optimize with smart service times and AI traffic learning, run dispatch, equip drivers, share customer tracking links, and review performance — without juggling five disconnected tools.
Plan
Build realistic routes before drivers leave the depot
Planner map
Plan the full day on one surface — no more spreadsheet hopscotch.
Interactive map with delivery-day and time-slot filters, cities and delivery areas, batch selection on the map, route lines, and a clear split between assigned and unassigned stops.
Route optimization
Bulk-plan 1,000 stops in minutes — not the hour of manual spreadsheet work.
Bulk optimization runs in the background while planners keep working — with time windows, capacity rules, and delivery areas. Large days that take an hour to plan manually can finish in as little as 7 minutes.
Smart service time
ML predicts dwell time per stop — not one flat guess for every address.
In smart mode, Circle Routes learns how long stops actually take from completed deliveries — by area and time slot — and applies a per-stop service time to every optimization run instead of a single default for the whole day.
Smart traffic learning
AI-learned congestion feeds every plan before drivers leave.
Completed routes train traffic patterns by area and time of day. Those adjustments feed drive-time estimates before routes are built — so plans reflect busy periods, not just free-flow map speeds.
Route editing
Adapt when reality changes — without rebuilding the whole plan from zero.
Assign tasks to routes, reorder stops, move stops between routes, and see which routes need another optimization pass after manual edits.
Duration & trimming
Keep shifts realistic before drivers head out.
Maximum route duration guardrails with a trimming review when a route would exceed allowed hours.
Traffic heat map
See where congestion slows your fleet — and what the model learned.
Heat-style area view of congestion patterns planners and ops leads use to validate smart traffic multipliers and ground routing conversations in real conditions.
Execute
Run dispatch and keep every stop moving
Last Mile Pulse
One hub for dispatch, timeslots, and driver coordination.
Workspace with the dispatch board, timeslot view, drivers view, and a priority list for when the board gets busy — for customer service and operations leads.
Live tracking
See what is moving, what is late, and where to intervene.
Full-screen live-tracking map plus in-planner live views so operations can follow progress along the route.
Driver experience
Drivers always know the next stop and current state.
Routes hub, active route with ordered stops, dispatch inbox, proof of delivery, and layouts that work well on phones drivers already use in the cab.
Recipient tracking
Share ETAs and status without handing out logins.
Simple share links so recipients can follow a stop without creating an account — live ETA, map, and post-delivery survey.
Measure
Understand performance with evidence, not anecdotes
Dashboard
Open the day with health, risk, and workload in one snapshot.
Delivery status mix, ETA performance, active routes, unassigned work, and route distance or duration rollups for the window you choose.
Insights
Fourteen analytics views for ops leaders.
On-time performance, first-attempt rates, failures, proof-of-delivery compliance, geofence accuracy, ETA and travel-leg accuracy, driver and timeslot breakdowns — filterable with export paths.
Directory & history
Roster, stops, and past runs stay organized in one system.
Drivers management, assignments, customers directory, and route history for audits and lookups.
Configure
Tune access, hours, and messaging from the product
Settings & messaging
Control fleet rules and customer communication in one place.
User administration, shifts, depots, driver-app settings, and WhatsApp template management for customer updates.
Tailored to your operation
Workflows shaped to how your team delivers.
Adapt integrations, roles, messaging, and regional rules to your operation — while keeping planner, dispatch, drivers, and customer tracking in one connected workflow.